Question 1

What type of guarantee comes with the product?

Accepted Answer

Major Home Appliances – 1 Year Parts / Labor Warranty included in the price with options to purchase extended coverage up to 3 years Televisions – 90 Day Exchange Warranty included in the price with options to purchase up to 2 years of extended coverage

Question 2

Do appliances come with the manufacturer’s original warranty?

Accepted Answer

New in box and closeout appliances will come with the full manufacturer’s original warranty. Open Box and Scratch/Dent appliances will come with the factory warranty, but they will come with a 1 year limited parts/labor warranty

Question 3

Do you offer delivery and installation services?

Accepted Answer

Yes. we offer 3rd party local delivery services. Fees depend on the type of merchandise and distance of delivery. Please call the office nearest to you for rate quotes.

Question 4

Are you open to the public, and is any type of membership required?"

Accepted Answer

Yes, we are open to the public Monday through Sunday. No special membership is required to purchase from us. Open Hours Monday           10am ~ 6pm Tuesday           10am ~ 7pm Wednesday     10am ~ 7pm Thursday         10am ~ 7pm Friday              10am ~ 7pm Saturday          10am ~ 7pm Sunday              2pm ~ 6pm

Question 5

Do prices include sales tax?

Accepted Answer

No, local sales tax rates will be charged in addition to the sales price. We are legally REQUIRED to collect this sales tax unless you have a valid Sales and Use Tax Permit on file with us that (1) shows your state seal and (2) states that you are purchasing our merchandise with the intent to resell it.

Question 6

Do you offer refunds?

Accepted Answer

No, we do not offer refunds. Exchanges and store credits only.

Question 7

Is layaway or financing available?

Accepted Answer

We currently do not offer layaway or financing options.

Question 8

What forms of payment are accepted?

Accepted Answer

We accept cash or credit/debit cards (Visa, Mastercard, & Discover. We do NOT accept AmEx). We do NOT accept checks of any kind.

FAIRFIELD APPLIANCE OUTLET

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